Parimatch Casino Review (UK)

Parimatch Casino offers a wide array of games to explore. The casino has partnered with over 20 game developers, resulting in a total of nearly 1,500 games.

The distribution of the selection is slot-heavy, as is typical for online casinos. However, in my opinion, Parimatch has done commendable work with gathering other types of games as well. There are plenty of jackpots, and the live casino features the industry's top providers. Only regular table games seem to be somewhat forgotten and may require a closer look to find.

I was quite happy with the jackpot selection. The casino has approximately 21 regular progressive jackpot games. Additionally, there are 29 Jackpot King slots, 35 Drops & Wins games from Pragmatic Play, and 106 Daily Jackpot games from Red Tiger.

I'm quite content with the casino's diverse game selection, but I feel that the game lobby could use some rethinking. In my opinion, the lobby has been divided into too many sections when it doesn't need to be. Also, having better search tools and filters at the player's disposal would make finding games easier.

Desktop game information

• Games: 1500
• Slots: 1100
• Table games: 25
• Jackpot games: 190

At Parimatch, you'll find a total of 200 live casino games from Pragmatic Play, Evolution, and Ezugi. Some of the blackjack and roulette tables are grouped into special lobbies, so you'll see them only when you open the lobby. The lobby icons are scattered among the regular games, which might be a little confusing.

Live casino games offer a wide range of options, from traditional table games to fun and engaging game show experiences. The latter, in particular, are among my favourites! I enjoy games like Gonzo's Treasure Hunt, where you can select up to 20 tiles and then watch as the tiles get additional multipliers before revealing the treasure.

I believe that you get a slightly better live casino experience on Parimatch Casino than at most other casino sites. However, the live casino lobby is plagued by the same messy design as in the casino games, and sometimes it feels challenging to locate specific games.

Live game information

• Total number of live casino games: 200

Parimatch Casino provides its users with a mobile app that can be downloaded for Android and iOS devices. The app has received a lot of positive feedback from users, but downloading and installing it isn't mandatory.

You can play on Parimatch Casino perfectly fine without the app. Just open the Parimatch website on your mobile or tablet browser, log in, and you can navigate the site just like you would on a computer.

You can make deposits, play, and withdraw winnings using your chosen method on mobile. Parimatch is fully optimized for mobile devices, and all games work excellently.

Parimatch Casino has many great features but, unfortunately, the options for deposits and withdrawals are very limited. Only the most common debit cards are available.

The minimum deposit amount via debit cards is £5. Otherwise, the smallest possible deposit is £10. The minimum withdrawal limit is £10.

The payment department of Parimatch aims to process all withdrawal requests within 24 hours.

Deposit methods

Withdrawal methods

Parimatch Casino withdrawal times

• Mastercard: 2-5 working days
• Visa: 2-5 working days

Parimatch Casino offers you several ways to contact customer service. You can choose from live chat, email, and a call-back service. In the live chat, I was surprised by the casino's chatbot "Bet Bot," which tried its best to assist me with my questions. Eventually, the bot offered the option to speak to a real person.

Chatbots are not a new phenomenon in casino customer service, but on Parimatch, the bot's enthusiasm felt almost human-like. It may well be capable of handling simple issues, but if it involves matters like your gaming account, a human customer service representative is quite essential.

After getting in touch with Thomas, I finally got some answers. However, at times, the responses took several minutes and I had to check to ensure that my internet connection was still active. They were still very polite and I got what I needed so, despite having to wait for the replies, I was happy with the experience.

Support email address: help@parimatch.co.uk
Send SMS: +447700177678

Additionally, the brand is very active on social media channels, and you could even contact them via X (Twitter) or Facebook.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅ (Call-back service)
  

Parimatch Casino is required to verify the age and identity of all its players. For this purpose, the casino will request the following documents from you at some point:

• Proof of identity: For example, a driver's license or passport
• Proof of address: For example, a utility bill, bank statement, or driver's license

Additional documents that Parimatch may require you to submit include proof of income, and a bank statement if such was not used to prove the address.

All online casinos holding a UK gambling license are obligated to perform a Know Your Customer (KYC) check on their players to prevent money laundering attempts and underage gambling.

Parimatch asks to allow them up to 72 hours to verify the documents. You'll be notified via email when the KYC check is completed.

Parimatch Casino is a safe and legit online casino with a UKGC license. The brand complies with all laws and regulations set by the licensor. Parimatch has also partnered with the well-known BetVictor to provide British players with the best odds in sports betting.

In addition to Parimatch Casino's investment in data security, it also provides support to players who want to play responsibly. Responsible gambling tools on the casino include:

• Deposit limits
• Taking a break
• Self-exclusion

Parimatch also trains its staff to recognise and prevent problem gambling. So, if you need more information or assistance in limiting your gambling, please don't hesitate to contact the casino.