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New customers only.
Min deposit £20 (exc. PayPal).
Max bonus £30, bonus amount non-withdrawable, playable on selected games only.
30x wagering for £30 bonus.
Expires within 30 days.
Max win £2,000.
T&Cs apply.
Full and Bonus terms apply. BeGambleAware.org.
What Grosvenor Casino looks like
Grosvenor Casino has a stylish design powered by its deep blue and white colour scheme.
Summary
Grosvenor Casino is a well-known land-based casino for many UK punters. Grosvenor online casino has the same stylish touch and it offers many quality games. However, the bonus amount and terms could use some reshaping.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Grosvenor Casino online - One of the UK's leading casinos
Grosvenor Casino is a household name, boasting several brick-and-mortar casinos across Britain. You might have visited one in coastal towns such as Blackpool or Brighton at some point or another. Since the 1970s, they have exponentially grown, taking over Gala in 2013 and having an online presence.
Grosvenor Casinos has done a pretty good job of making the leap online, but it's not without its minor irritations.
When signing up as a new player, I was asked if I had an existing Grosvenor Casino membership number from their brick-and-mortar casinos. There's also the option to join the exclusive Grosvenor One programme. Membership means you can deposit, withdraw and play with your funds online or in one of their local UK casinos. These crossovers create a real feel that their online and offline worlds are merging; it's very smart!
Nowadays, Grosvenor Casinos offers players variety when it comes to gaming, a mobile platform and a range of casino promotions to keep the fun flowing.
Appearance-wise, the site has a classy feel with its deep blue and white colour scheme. Thanks to the clean menu design, I found it easy to navigate on both mobile and desktop.
Grosvenor Casino is a name you already know, a name that is a long-standing institute.
Receive your £30 deposit bonus for selected casino games
Grosvenor is offering an attractive welcome bonus that won't blow anyone away, but it's what I'd call a solid cash bonus.
When you first look at the short bonus terms on the casino page, the wagering requirement seems pretty reasonable, even below the industry standard. Unfortunately, reading the terms reveals that both the bonus and the deposit need to be wagered 30 times. This bumps it up above the standard of 35x for the bonus sum only.
They have added a £2,000 maximum win for the bonus, but that is still a big leap for a bonus of this size. Do note that the original bonus amount is non-withdrawable, so you have to consider that.
Though the bonuses, in general, may not be huge, you don't spend all your time just trying to get through the wagering. In short, this is a better deal than it looks on the surface. If it's not your kind of bonus, check our full list of different casino bonuses and find the best ones for you.
Significant terms: New customers only. Min deposit £20 (exc. PayPal). Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. T&Cs apply. Full and Bonus terms apply. BeGambleAware.org.
Grosvenor Casino bonus code
You don't need a promo code to claim Grosvenor's welcome bonus.
Compare Grosvenor Casinos bonus
Compared to many other casino welcome offers, Grosvenor's bonus is quite small. However, it's a solid cash bonus with very clear terms and conditions. You know exactly what you are getting and what are the wagering requirements, so there are no hidden surprises here.
See how well Grosvenor Casino welcome bonus stacks up against other sites. Just pick the site you want on the right and compare the casinos.
Grosvenor has a good amount of different game providers on their site, which brings a nice variety to the games. You'll find the top names, such as Microgaming, NetEnt, Yggdrasil, Quickfire and Evolution, in their game library.
With more than 900 online slots to pick and choose from, slot lovers have plenty of games available at the click of a button. Some of the most popular titles, include Mega Moolah, Starburst, and Book of Ra.
On top of this, Grosvenor Casino has a range of progressive jackpot slots as well as Daily Jackpots. Daily jackpots are slot games with a jackpot guaranteed to drop on a daily basis.
Amongst some of the most popular jackpot games, there is Wheel of Fortune, Cleopatra, Ocean Belles and Rainbow Jackpots. Some of these jackpots, run in the millions.
Grosvenor Casinos hasn't forgotten about table game fans. You can access an array of game variations such as Blackjack and Roulette with bets, starting from as little as 20p.
Overall the site ticks along nicely and it's pretty well laid out. I managed to find everything I wanted to play through the search function, it's pretty cool that it updates as you type. One major gripe is the lack of a ‘favourites' with no option to star or save games you like.
My recently played slots show up at the bottom of the account menu but it's just not the same. That small addition would make a big difference to players.
Desktop game information
Games: 1100
Slots: 930
Table games: 60
Jackpot games: 115
The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.
If you want to kick up your gaming experience up a notch, head to the Live Casino section, where you'll find live dealer games in abundance.
The live casino section seems to be a big focus on the site which reflects the real-world beginnings of Grosvenor. Some of the streams come live from their casino in London Victoria.
Powered by the likes of Evolution Gaming, you can play old favourites, and new live dealer titles.
Besides classics such as Blackjack, Baccarat and Roulette, you can play Lightning Baccarat, Live Poker, Deal or No Deal and Monopoly Live.
You can chat to the dealers as you play your hand at Blackjack, Baccarat, 3 Card Poker and Ultimate Texas Holdem then spread your chips around or lump on your favourite number at the Live Roulette tables.
I did find it irritating that not all the games were live despite the thumbnails showing in the lobby. Clicking an unavailable title kicked me back to a different lobby with live thumbnails which was super confusing. It would be better if they used live thumbnails for all the games in the live casino lobby.
Live game information
Total number of live casino games: 108
The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.
Whether you are a slots fan or a live casino player, Grosvenor Casino has created the ideal app, available for download from AppStore or Google Play.
The same clean site design appears in the mobile version too. I particularly like the way the games menu is at the top of the screen and the deposit and account settings stuff is at the bottom. It's a smart use of space on smaller screens.
Enjoy the sleek dual navigation of the Live Casino App, track nationwide live events and stats with the Poker App, or Bet-in-Play and enjoy Cash-Out functionality with the new Grosvenor Sport App.
The main Grosvenor Casinos App does it all – with a huge selection of games and ways to bet, including slots, poker, live casino and sport – in one comprehensive package.
I downloaded the Grosvenor Android app (iOS available too) which looks and works the same as the in-browser mobile version. The app was just slightly quicker to use so it's definitely worth downloading it. Just be aware that you'll need to turn on your GPS for the app to work. This is so it can verify that you are playing within the UK.
You can sign up to Grosvenor Casino, safe in the knowledge, that they use the latest SSL encryption technology to protect your personal and financial information.
They offer the basic banking methods: Visa, Mastercard, PayPal, Apple Pay and Paysafacard. Safe to say, these are the most common choices for UK players. However, it would have been useful to add some e-wallets. For example, Neteller casinos are very popular and many UK players prefer using this handy e-wallet.
Below you can see all the available methods, their limits and possible fees.
Payment method
Min deposit
Min withdrawal
Possible fees
Visa
£5
£5
-
Mastercard
£5
£5
-
Apple Pay
£5
£5
-
PayPal
£10
£5
-
Paysafecard
£5
❌
-
When it comes to withdrawals, it took 8 hours 25 minutes for my withdrawal to go from pending to complete at Grosvenor Casino. I'd requested it using a Visa debit card and it took the full 3 days to hit my UK bank account.
The withdrawal times varies depending on the chosen method. See the estimated times below.
Mastercard: 3-5 working days
Visa: 3-5 working days
Wire transfer: 3-5 working days
PayPal: 0-3 working days
Apple Pay: 0-3 working days
Grosvenor Casino has made its website relatively straightforward. However, should you require to get in touch with them, or have a question or query, they have a customer support team available between 8 a.m. and 11.59 p.m., 7 days a week.
When contacting the support, they responded to my question about how long my withdrawal would take quickly and asked if there was anything else I needed help with. The response to my email about deposits came back in under 2 hours so live chat is the way to go for super urgent stuff.
What I found really annoying was that clicking on live chat brings up a new tab. The chatbox is obviously built for mobile so just looks odd on a desktop as a thin strip in the middle of the screen. A pop-up box on the actual site would be much nicer and safer for switching tabs when chatting to the support guys.
Email support: ✅
Live support: ✅
Phone support: ❌
In their commitment to Know Your Customer (KYC) compliance, players at Grosvenor Casino are asked to prove their identity by submitting the following documents:
Proof of ID (passport, driving license, ID card)
Proof of address (utility bill, bank statement, official government letter)
Proof of Payment Method
Despite creating an account, depositing, winning and then withdrawing my funds, I was never asked for any further documentation or ID. The automatic verification worked like a charm, and all I needed to provide were the regular details which are given during any casino signup such as DOB, address and email.
There isn't a dedicated section for verification in the account menu either. If they did require anything, this would appear in your account "message" section but having an easy-to-check page would be more reassuring here.
Whether you are playing at one of Grosvenor's brick-and-mortar casinos or bingo halls or online, Grosvenor Casino wants to curb problem gambling.
Grosvenor Casino has added the following tools to help players have better control of their gambling:
Self-Exclusion
Set Limits
Alternatively, Grosvenor Casino's customer support team is available on hand to recommend charities and organisations that can give you professional assistance.
Organisations, such as Gamstop and GamCare are available to offer guidance.
Grosvenor is an excellent casino choice, but it might not be everyone's cup of tea. Therefore, our experts picked some good alternatives that you can try out. See them below.
Kwiff Casino: Kwiff is a unique casino that has its own style. There are plenty of games to choose from, anything from the latest slots to classic table games.
SlotsMagic: This magical casino has an amazing slot selection and a high-quality live casino. It's another unique casino site with lots to offer.
Mr Vegas Casino: Mr Vegas remains one of the UK players' favourites year after year. They offer a perfect game selection that keeps growing every month.
If you want to see even more amazing options, visit our Top 10 UK casinos page, where we highlight the top pages of all time.
FAQ
Grosvenor Casino is owned and operated by Rank Interactive Limited. Rank Interactive operates all online services for Rank Group Plc.
Grosvenor Casino is a legit online casino that operates under the UKGC license.
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation, and to teach the world to play better.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
